GOT QUESTIONS?
We've Got Answers
Check out our frequently asked questions below to learn more about our services.
How much does Junk removal with Backroad Junk Pros cost?
We do have a minimum charge to arrive and remove your items, depending on location Pricing varies slightly due to different disposal and recycling fees for each city we service.
We have single item prices for items such as mattresses or sofas and even small items like toaster ovens and old shoes that need to go! Obviously the bigger items will have a higher charge than smaller items but the single item pickup price will sometimes be lower than our minimum charge to arrive depending on multiple factors, such as location and the item that needs to be removed.
For dirt, concrete, gravel and any heavy dense materials a full size truck load will be considered 1 foot in height from the front of the bed to the back of the bed.
Visit our load sizes page to get a visual idea of what your items would look like inside our truck!
Are you licensed and insured in case of anything?
Do you service my area of town?
What are your hours of operation?
Our phone line is 24/7 for the people and communities of Texas. Main operating Hours (Mon-Sat 6AM-5PM) (Sunday 11AM-3PM). We also offer same day and after hour service including holidays!
Is there anything you don't remove?
While we will take most things out of your hands, there are some items we will not accept, including chemicals or hazardous materials. Please visit our load sizes page for a more detailed list on ineligible items.
Do you remove large bulky items?
Yes! We specialize in removing bulky items. As long as the item can be removed by a team of 5 people or less we can come up with a personalized quote to get out those heavy items. Such as fridges, washers, dryers, treadmills, bed frames, gun safes and more!
My items are not junk but i need them gone, is there still a charge?
Yes there will still be a charge, We make it important to Recycle, Re-use & Repurpose by utilizing specialized facilities that recycle wood, metal and fabrics that can be recycled down and re-used. For repurposing items we donate them to the salvation army and local community members directly when we can.
If i can get you a lot of work do you have bundle pricing or bulk pricing?
We have pricing discounts for folks who need our services weekly, monthly or quarterly. We offer professional full service junk removal rather than ordering a dumpster and potentially even paying more after our discount, every business is different and we want to hear what your business needs. Call us at (737) 429-2785 to speak with a business account professional to review your options and pricing.
My appointment is booked, now what?
When you place a booking through our website you will receive an email and a professional truck team member will reach out to confirm your details. On the day of the appointment we will call 1 hour in advance to let you know our ETA and will call again when our team is 15 minutes from your appointment address so we don’t surprise you on arrival!